BBB Serving Metropolitan New York helps people find businesses and charities they can trust. We serve New York City, Long Island, and the Mid-Hudson region. Services offered through BBB.org include: Business Profiles; Consumer Complaints and Reviews; Dispute Resolution; Scam Tracker(SM) reports; and Consumer and Business tips and resources. In 2025, BBB Serving Metropolitan New York received 8 million inquiries for information about businesses and charities and handled nearly 86,000 complaints from consumers about businesses, plus over 65,000 consumer reviews. Regional, independent BBBs provide helpful services across the United States and Canada. BBB Serving Metropolitan New York, now in its second century of operation, was founded in 1922. Please contact us via BBB.org, email or phone. We are not able to accept walk-in traffic at our office locations. Visit BBB’s Give.org to find BBB Charity Reports, research data and giving tips.